I already had several e-bikes when I noticed the ad for the Mullet Pro. The design was what initially caught my eye. The list of features, honestly, seemed too good to be true. I figured even if some things might be exaggerated, it was probably still worth the $. I was very pleasantly surprised when I received my bike. There is a lot of attention to detail and it rides GREAT. The hype is NOT exaggerated at all. The bike was nearly ready to go with very little assembly required other than the dropper post seat.
Dan, the company owner was great and really came through for me with a couple of minor issues that came up regarding shipping. This will be my “go to” bike for quite a while.
With no experience riding mountain bikes and limited experience with e-bike rentals, I went shopping for a bike. Retail store options (price and availability) were poor so I shopped online. The Cyberbike Mullet Pro video reviews were informative and the bike was priced well under the retail store bikes so I ordered. The bike arrived via UPS after being shipped from CA. The delivery driver attempted to carry the large bike box on his shoulder and promptly dropped it on the curb. One end of the box was previously torn open. Despite the shipping torture, the bike survived with only minor paint scarring. Assembly was straight forward. The videos posted by Cyberbike are good at explaining how to do this. The only issue was the dropper post diameter is 0.5 mm smaller than the frame so getting a good grip on the post required more force (and a bigger bolt) than the quick release lever could provide.
I'm riding paths mowed through meadows at a local preserve - mostly stubble that's almost impossible to pedal through without power assist, but at power assist level 1, it's a serious workout. Battery charge lasts through two one-hour rides (about 20 miles total of tough going at PAS 1).
I can't comment on using the Cyberbike on mountain trails yet (that will wait until next year). My steepest rides are through drainage ditches and the suspension does its job. The components (brakes, suspension, and shifter) installed on the bike are working well.
With limited experience riding the bike on terrain its designed for, Ill state that it's a good bike at great price.
i never bought anything like this sight unseen however when i received the bike and started to unpack i was very happy with how well it was prepared for shipping. I assembled the bike. It was beautiful. I made some personal adjustments and broke it in, The next day i road around the Neiborhood, Others that have e-bikes soon caught up with me to check out my new bike they were amazed when I told them the cost, weather I'm cruising the strand or hitting the trails the bike does it all. So happy that i found Cyberbike and the choice I made. Well done Cyberbike for making such a fine machine worth every penny. Following my buddy bought the Mullet pro and the Bandit. I recently was looking for e-bike for my wife a beach cruiser type however she likes the way my new Cyberbike rides so I will be ordering one for her. I also would like to mention I Ordered my bike during Covid so there were some unforeseen time delays and when i would call you guys I was always able to talk to someone that was able to answer all my Questions. Thank you for all your dedication. its a pleasure doing business you.